Thank you for playing "Fate/Grand Order."
The following is a message from the administrative team.

We have resolved an issue occurring between 07-04 18:00 and 07-28 21:00 PDT (GMT -8) where less Servant Coins were awarded in certain cases than should have been.

* For users who encountered the issue before July 4, the missing Servant Coins were refunded during maintenance on July 5.

Response:
We will send the remainder of the Servant Coins that should have been awarded to users who encountered the issue.

Applies to:
1. Users who cleared any of the following quests between 07-04 18:00 and 07-28 21:00 PDT (GMT -8): - Part 1 Chapter 4 Section 13 - Part 1 Chapter 6 Section 14 - Part 1 Chapter 7 Section 22 2. Users who raised certain Servants' Bond Level to Lv. 10 between 07-04 18:00 and 07-28 21:00 PDT (GMT -8). * The affected Servant(s) are as follows: - Richard I

Compensation Details:
Distribution of the remaining Servant Coins.

Distribution Method:
Present Box

Distribution Period:
From 2026-07-29 01:00 PDT

We sincerely apologize for the inconvenience to all users affected by the issue.