Thank you for playing "Fate/Grand Order".
The following is a message from the administrative team.
(Added on August 3rd)
Compensation for individual users who performed the affected Saint Quartz Summon ("Servant Summer Camp! Pickup 3 Summon (Daily)") during the affected period will be sent out beginning at 08-03 21:00 PDT.
We have identified an issue where certain Pickup Servants' drop rates were set incorrectly for the Limited Time "Servant Summer Camp! Pickup 3 Summon (Daily)" during the period of 2022-08-02 01:00 - 08-02 20:59 PDT.
We will be distributing compensation to all affected users.
Affected Users:
All users who performed the affected Saint Quartz Summon
Compensation:
All free Saint Quartz, paid Saint Quartz, and Summon Tickets used in the affected Saint Quartz Summon during the affected Summon Period will be returned.
* You will keep any Saint Graphs you summoned.
Distribution Method:
Present Box
Distribution Period:
Compensation will be sent out as it is calculated for each individual user.
As we performed maintenance on the Saint Quartz Summon system to resolve the above issue, Saint Quartz Summon was not available for some time.
As an apology for the unscheduled maintenance, we will be distributing the following compensation to all eligible users.
Eligibility:
All users playing "Fate/Grand Order" as of 2022-08-02 21:15 PDT
Compensation:
Saint Quartz x1
Distribution Method:
Present Box
Distribution Period:
2022-08-03 21:00 PDT - 2023-01-31 15:59 PST
(Fixed on August 3rd)
We sincerely apologize for the inconvenience.
Thank you for your understanding.