06-21 PDT
[Updated - New Info] [Important] Rare Prisms Not Awarded Correctly for Sixth and Further Copy of "Katsushika Hokusai (Saber)" in Limited Time Event Rewards (2022-06-21 01:00 PDT)

Thank you for playing “Fate/Grand Order”.
The following is a message from the administrative team.

(Added on June 21st)

We have finished our response to this issue as of the end of the scheduled maintenance which began at 2022-06-20 21:00 PDT.

All users affected by the issue

Rare Prisms that should have been awarded individually sent to the Present Box

Distribution Method:
Present Box

Distribution Period:
Beginning after maintenance, at 2022-06-21 01:00 PDT

Again, we sincerely apologize to all affected users for the issue.

(Added on June 16th)

Our investigation into the extent of the issue has been concluded as of this time.
We will distribute the missing Rare Prisms during the maintenance scheduled as follows.

Scheduled Maintenance:
To be distributed after the end of maintenance scheduled for 2022-06-20

We have found an issue within the Limited Time Event “Revival: All In! Las Vegas Championship Match - Seven Duels of Swordbeauties! Lite” where Rare Prisms may not be awarded correctly when you claim your sixth and further copy of “★4 Katsushika Hokusai (Saber)” through event rewards.

We will announce compensation details at a later date.

We sincerely apologize for the inconvenience to all users.