Thank you for playing "Fate/Grand Order."

The following is a message from the administrative team.

(Updated on 07-17) Taking into consideration the period when Saint Quartz Summon may not have been possible due to the issues with the purchase system, we have extended currently ongoing Summons as follows.

FGO Summer Festival 2018 1st Anniversary Singularity Pickup Summon Period:
07-17 TBA - 07-18 20:59 PDT: Leonardo da Vinci, "Fourth Singularity: The Mist City London" Pickup Servants
07-18 21:00 - 07-19 20:59 PDT: Leonardo da Vinci, "Fifth Singularity: North American Myth War E Pluribus Unum" Pickup Servants

FGO Summer Festival 2018 1st Anniversary Guaranteed Summon Period:
The Guaranteed Summon will be extended as follows after the end of the scheduled period.
Extended Period:
2018-07-17 TBA - 07-19 20:59 PDT

(Updated on 07-17) Due to issues within the Google Play Store, some users' Saint Quartz purchases were not reflected correctly within the Android version of "Fate/Grand Order."
We have confirmed that the issue is currently resolved and Saint Quartz can be purchased as normal.

As compensation for the unscheduled maintenance, we will distribute the following to all eligible users.

Applies to:
All users playing "Fate/Grand Order" as of 2018-7-16 18:29 PDT

Details:
- Saint Quartz x3

Distribution Method:
Present Box

Distribution Period:
2018-07-17 21:00 PDT - 12-31 15:59 PST

Since this is a platform-related issue, we will be unable to respond to individual cases.

As such, we request that affected users contact Google Play Support directly.

Google Play Support
https://support.google.com/googleplay/?hl=en#topic=3364260

* We have confirmed that no such issues have occurred on the iOS version.

We apologize for the inconvenience.

Thank you for your continuing support of "Fate/Grand Order."

(Updated on 07-17) The unscheduled maintenance on the Saint Quartz purchase system has been completed as of the time listed below.

- Date & Time
2018-07-16 18:30 - 07-17 8:45 PDT
* Please note that the maintenance period is only an approximation and may conclude slightly before or after the scheduled time.

* Contents
Bug Fixes:
- Issues with Saint Quartz purchase on Android devices.

We will update this page with further details on compensation.

Again, we sincerely apologize for the inconvenience to all affected users.

(Posted on 07-16) As of this time, issues have been detected with Saint Quartz purchase on Android devices.
We are currently conducting an unscheduled maintenance on the purchase system for affected devices.

Other than Saint Quartz purchase, it will be possible to play "Fate/Grand Order" as normal during the maintenance.

- Date & Time
2018-07-16 18:30 PDT - TBA
* Please note that the maintenance period is only an approximation and may conclude slightly before or after the scheduled time.

* Contents
Bug Fixes:
- Issues with Saint Quartz purchase on Android devices.

We apologize for the inconvenience to affected users.

Thank you for your support of "Fate/Grand Order."