03-01 PST
[Important/Update] Problems Currently Being Investigated (03-01 21:00 PST)

Thank you for playing Fate/Grand Order.
We are currently investigating the following problems.

- Problems being investigated.

Certain Free Quests' titles are displayed incorrectly within the Limited Time Event "Valentine's 2021: Voices and Letters! Murasaki Shikibu and the Seven Cursed Books". (Added on February 8th)

Certain Servants' skill details are displayed incorrectly. (Added on February 8th)
* This is a display issue only.
* The affected Servants and skills are as follows.
- Murasaki Shikibu, Skill 3

The dialogue box cannot be hidden while a voice line is playing during a cutscene. (Added on February 7th)

Certain event quests' records are not displayed in the Material in My Room. (Added on January 18th)
* The affected quests are as follows:
- Limited Time Event "Sparrow's Inn Daily Report: Records of the Enma-tei's Prosperity" Pre-Title Scene

Certain Android devices may freeze upon displaying certain visual effects during certain cutscenes within the Limited Time Event "Christmas 2020: Samba Night‚ Holy Night - The Snowy Ruins and the Girl Knight". (Added on December 18th)
* Should you encounter this issue, please take the following steps to resume play:
- Tap the "Skip" button in the top right-hand corner of the screen to skip the cutscene in question.

Incorrect dialogue within certain quests' cutscenes. (Added on December 10th)
* The affected quests are as follows:
- Lostbelt No. 3 Main Quest Section 16
* You can replay cutscenes of previously cleared quests from the Material menu in My Room.

Paper Moon graphics are not displayed correctly when entering certain Lostbelts from the Terminal. (Added on December 6th)
* The affected Lostbelts are as follows:
- Lostbelt No. 3

Saint Graph, icon, and battle sprite settings are not displayed correctly when "Apply Ascension Settings to Supports" is set to "OFF." (Added on June 23rd)

Certain items' icons may be displayed incorrectly within the Present Box after performing certain actions. (Added on March 2nd)
* This is a display issue only.

The stars representing rarity may be displayed incorrectly in the Spirit Origin list on certain Summon Info screens. (Added on December 4th)
* This is just a display issue. The drop rate displayed for each Spirit Origin is correct.

Issue found where users who have either Servants or Craft Essences stored over capacity in Second Archive cannot move any Spirit Origin to Second Archive, even if slots are available for the Spirit Origin type in question (Servant or Craft Essence). (Added on December 13th)
* By reducing both Servants and Craft Essences stored in Second Archive to below maximum capacity, Spirit Origins can be moved in and out of Second Archive as normal.

- Problems already solved.

Within certain quests in the Special Event "Revival: Abyssal Cyber Paradise, SE.RA.PH - Second Ballet", certain of the items that restrict enemy skills do not go into effect as intended. (Fixed on March 1st)
* The affected quests are as follows.
- Main Quest Final Act

Certain Craft Essences' graphics are not displayed correctly when equipped. (Fixed on March 1st)
* The affected Craft Essences are:
- New Year's Greeting

Certain Servants' Rank Up Quests are not counted towards Rank Up Quests cleared Master Mission progress. (Fixed on February 18th)
* The affected Servants are as follows.
- Ryougi Shiki (Assassin)
- Ryougi Shiki (Saber)

Certain Saint Quartz Summons are not displayed. (Fixed on January 20th)
* The affected Saint Quartz Summons are as follows:
- Sparrow's Inn Daily Report Pickup Summon 2 (Daily)

The Receipt Period for the rewards from completed Master Missions may be displayed incorrectly. (Fixed on January 19th)
* This is a display issue only; the actual Receipt Period is not affected.
* Master Missions are reset each Sunday at 16:00 PST.

Craft Essence effect filter settings are not reflected correctly for certain Craft Essences. (Fixed on January 14th)
* The affected Craft Essences and filter settings are:
- Holy Maiden's Teachings, "C. Star Gain"

Certain Craft Essences' skills are displayed incorrectly. (Fixed on January 7th)
* This is a display issue only; the Craft Essence skills will go into effect as normal.
* The affected Craft Essences are:
- The Noble Sword and Shield

Certain graphics are displayed incorrectly within the "New Year's 2021 Guaranteed Summon". (Fixed on December 30th)
* There is no issue with the Saint Quartz Summon in question.

An error message is displayed when attempting to exchange certain Craft Essences from "Exchange Rare Prisms" in the Da Vinci Workshop. (Fixed on January 1st)
* The affected Craft Essences are as follows:
- Irohanihoheto

Certain Command Codes' skills do not go into effect when attacking with an engraved Command Card. (Fixed on January 1st)
* The affected Command Codes are as follows.
- The Holy Night's Aurora
- The Dark Disciple's Command Seal

The "Upcoming Event" filter does not display the Limited Time Event "Christmas 2020: Samba Night‚ Holy Night - The Snowy Ruins and the Girl Knight". (Fixed on December 13th)

Certain Servants' voice line titles are displayed incorrectly in the Voice List. (Fixed on December 3rd)
* This is a display error only; the voice line is played correctly.
* The affected Servants and voice lines are as follows:
- Lu Bu Fengxian "Conversation 2"

Certain Craft Essences' skills are displayed incorrectly. (Fixed on December 3rd)
* This is a display issue only; the Craft Essence skills will go into effect as normal.
* The affected Craft Essences are:
- Reciting the Subscription List

Certain Servants' voice lines are not played back correctly from the Voice List. (Fixed on December 3rd)
* The affected Servants and voice lines are as follows:
- ★4 (SR) BB "Summon 1", "Summon 2"

Certain Servants' parameters were set incorrectly. (Fixed on December 3rd)
* The affected Servants are as follows.
- Qin Shi Huang
- Yu Mei-ren

Certain users were unable to claim the final day's rewards from the "12 Million Downloads Commemorative Consecutive Login Bonus". (Fixed on November 30th)

Certain text is displayed incorrectly within certain Servants' Voice Lists. (Fixed on November 29th)
* The affected Servants are as follows.
 - Archer of Inferno

Certain Servants' skill details are displayed incorrectly. (Fixed on November 26th)
* This is a display issue only; the Servant skill will go into effect as normal.
* The affected Servants and Skills are:
- Xiang Yu "Arts of a Conqueror A"
 Displayed Skill Effect:
 Gain C. Stars each turn (3 turns) & apply Invincible (3 turns) for yourself
 Correct Skill Effect:
 Gain C. Stars each turn (3 turns) & apply Ignore Invincible (3 turns) for yourself

Certain Servants' skill details are displayed incorrectly. (Fixed on November 26th)
* This is a display issue only; the Servant skill will go into effect as normal.
* The affected Servants and Skills are:
- Archer of Inferno "Knowledge of Combat B"
 Displayed Skill Effect:
 Apply C. Star Gather Rate (3 turns) for yourself + Increase C. Star Drop Rate (3 turns) for all allies
 Correct Skill Effect:
 Increase C. Star Gather Rate (3 turns) for yourself + Increase C. Star Drop Rate (3 turns) for all allies

- Attila the San(ta) "Crest of the Shiny Star EX"
 Displayed Skill Effect:
 Apply Ignore Invincible (3 turns) & Increase C. Star Gather (3 turns) & DEF (3 turns) for yourself & Inflict Stun (1 turn) 3 turns later [Demerit] to yourself
 Correct Skill Effect:
 Apply Ignore Invincible (3 turns) & Increase C. Star Gather Rate (3 turns) & DEF (3 turns) for yourself & Inflict Stun (1 turn) 3 turns later [Demerit] to yourself

- Valkyrie "Fate Weaver B"
 Displayed Skill Effect:
 Increase NP Gain each turn (3 turns) & restore HP each turn (3 turns) & gain C. Stars each turn (3 turns) for yourself
 Correct Skill Effect:
 Increase NP Gauge each turn (3 turns) & restore HP each turn (3 turns) & gain C. Stars each turn (3 turns) for yourself

Certain items' exchange requirements were set incorrectly within the Limited Time Event "Revival: Merry Christmas in the Underworld - Lite". (Fixed on November 17th)
* The affected items are as follows.
 - 10,000QP
 - Crystal Wreath
(Before)
Exchangeable with "War God Exchange Ticket"
(After)
Exchangeable after completing the Main Quest

The game may freeze when using certain Servants' skills in battle. (Fixed on November 12th)
* The affected Servants are as follows:
 - Altria Pendragon (Lily)

The usable period for certain items is displayed incorrectly within the Item List. (Fixed on November 8th)
* This is a display issue only.
* The affected items are as follows:
 - 12 Million Downloads Celebration Ticket

Certain Servants' skill details are displayed incorrectly. (Fixed on October 21st)
* This is a display issue only; the Servant skill will go into effect as normal.
* The affected Servants and Skills are:
- Shuten-Douji (Caster) "Break Rod B"
 Displayed Skill Effect:
 Increase Arts Card (1 turn) & Buster Card effectiveness (1 turn) & apply C. Star Gather (1 turn) for yourself
 Correct Skill Effect:
 Increase Arts Card (1 turn) & Buster Card effectiveness (1 turn) & increase C. Star Gather Rate (1 turn) for yourself

Issue where the game freezes upon entering certain Interludes. (Fixed on October 19th)
* The affected Interludes are as follows:
- Arash (Sect. 1)

Within the "Servant Enhancement" and "Craft Essence Enhancement" screens, certain graphics are displayed incorrectly. (Fixed October 1st)
* The affected graphics are as follows:
- Level Limit Reached

Mission progression not being counted correctly after completing certain quests in the Limited Time Event "Revival: Halloween Strike! Demonic Climb - Himeji Castle War - Lite" (Fixed on September 30th)

Event item exchange is possible within the Limited Time Event "Revival: Fate/Accel Zero Order - LAP_2", even though the event exchange period has ended. (Fixed on September 24th)

Within the Special Event "Revival: Fate/Accel Zero Order - LAP_2", certain event bonus Craft Essences are not displayed in the Event Bonus Filter. (Fixed on September 13th)
* We have confirmed that the event bonuses in question are applied correctly.
* The affected Craft Essences are as follows:
- Before Awakening
- Volumen Hydrargyrum
- Innocent Maiden
- Self Geas Scroll

Certain item descriptions were displayed incorrectly within Exchange Event Items. (Fixed on September 6th)
* This is a display issue only. If you exchanged for the items in question, they have been distributed as intended.
* The affected items are as follows:
- Before: QP
- After: 10,000 QP

Within the Limited Time Event "Servant Summer Festival!", certain enemies' subtitles are not displayed correctly. (Fixed on August 22nd)

Within the Limited Time Event "Servant Summer Festival!", certain visual effects may be displayed repeatedly. (Fixed on August 22nd)

Certain Craft Essences' effects are displayed incorrectly in the Event Bonus Filter. (Fixed on August 22nd)

Item details are displayed incorrectly for certain items in the Da Vinci Shop. (Fixed on August 22nd)
* The affected items are as follows:
- Craft Essence "Anniversary Heroines" Acquisition Quest
 Displayed Details:
 Unlocks Mystic Code Acquisition Quest
 Correct Details:
 Unlocks Craft Essence "Anniversary Heroines" Acquisition Quest

Certain voice lines are not displayed in the Voice List for certain Servants. (Fixed on August 22nd)
* The affected Servants are as follows:
- Ibaraki-Douji (Berserker)

Bond Level Reward Craft Essences were not returned correctly for certain users. We are currently investigating the extent of affected users. (Fixed on August 22nd)

Certain Servants' Saint Graphs are displayed incorrectly. (Fixed on August 22nd)
* The affected Servants are:
- Nero Claudius (Caster)

Certain images are displayed incorrectly on the Soundtrack page. (Fixed on August 22nd)

The News window is displayed upon login even when no new articles have been added. (Fixed on August 22nd)

The following issues have been confirmed within certain Servants' Interludes: After closing out the app mid-battle then choosing to resume the battle when re-entering the app, the app may freeze or the battle may resume one turn early. (Fixed on August 22nd)
* The affected Servants are:
- Servants of rarity ★0

Certain Servants' profile text contains a translation error. (Fixed on August 13th)
* The affected Servants are as follows:
- Ibaraki-Douji (Lancer)

Graphics on the Battle Result screen are displayed incorrectly for certain quests within the Limited Time Event "Servant Summer Festival!". (Fixed on August 3rd)

Battle graphics may not be displayed correctly within certain quests. (Fixed on August 3rd)
* The affected quests are as follows:
- Limited Time Event "Revival: Death Jail Summer Escape - Medb's Prison of Sin and Despair 2019 - Lite" High Difficulty Challenge Quest

For certain users, certain Servants' Spiritron Dresses can not be unlocked even if they have fulfilled the requirements. (Fixed on August 3rd)
* The affected Servants and Spiritron Dresses are as follows:
- Queen Medb "Bewitching Prison Warden Look"

Certain text is displayed incorrectly within the ongoing campaign "Fate/Grand Order 2020 - 3rd Anniversary". (Fixed on July 20th)
* There is no issue with the Saint Quartz Summon in question.
- Fate/Grand Order 3rd Anniversary Guaranteed Summon (Class Specific)

Certain Craft Essences which grant an event bonus within the Limited Time Event "Revival: Dead Heat Summer Race! The Ishtar Cup of Hopes and Dreams 2019 - Lite" are not displayed in the Event Bonus Filter on the Select Support screen. (Fixed on July 19th)
* We have confirmed that the event bonuses in question are applied correctly.
* The affected Craft Essences are as follows:
- Midsummer Moment
- King, Joker, Jack
- Chaldea Beach Volleyball

Certain Command Codes' effects are not applied when attacking with the engraved Command Card. (Fixed on July 19th)
* The affected Command Codes are:
- Code: Bless
- Code: Cure
- Lucky Beast

Craft Essence effect filter settings are not reflected correctly for certain categories. (Fixed on July 7th)
* The affected categories are:
- Activates at a Certain Time

The UI is displayed incorrectly on the Quest Information screen. (Fixed on July 3rd)
* Should you encounter this issue, please take the following steps:
- Close out the app, then log in again.
* This is a display issue only. There is no effect on gameplay.

Certain users were unable to claim the rewards from the 1100 Days Anniversary Celebration Campaign even though they became eligible during the campaign period. (Fixed on July 1st)

Certain Craft Essences' skills are displayed incorrectly. (Fixed on June 29th)
* This is a display issue only; the Craft Essence skills will go into effect as normal.
* The affected Craft Essences are:
- Demon King of the Sixth Heaven
 Displayed Skill Effect:
 Increase Critical Strength by 15% & C. Star Drop Rate by 15% & begin battle with NP charged at 25% for yourself
 Correct Skill Effect:
 Increase Buster Card effectiveness by 15% & NP Strength by 15% for yourself

We have detected an issue where the game cannot be opened on certain iOS devices using a certain OS version. (Fixed on June 29th)
* If you encounter this issue, please take the following steps to play as normal:
- Update your device's OS to the latest version.
Affected Devices:
iPhone XR
iPhone XS
iPhone XS Max
iPad Air (Gen. 3)
iPad mini (Gen. 5)
Affected iOS Versions:
iOS 12.0

For certain Android devices, attempting to boot the game while USB debugging is on may cause the device to open the email app. (Fixed on June 29th)
* Should you encounter this issue, taking the following steps will resolve it:
- From the System>Developer options>Debugging menu, turn "USB debugging" OFF.
If the above steps do not resolve the issue, please check whether your device meets the recommended conditions listed under [System Requirements] on the top page of the Fate/Grand Order Official USA Website (https://fate-go.us/).

Text is displayed incorrectly when changing Spiritron Dress for certain Servants. (Fixed on June 24th)

Quest Clear Rewards (dropped items, Bond Points, Master EXP, Mystic Code EXP) are not awarded correctly after clearing certain Free Quests. (Fixed on June 24th)

The wrong text is displayed for certain Servants' skill effects.
* This is just a display issue; the skill effect has not been altered. (Fixed on June 3rd)
* The affected Servants and Skills are:
- Okada Izo "Man-Slayer A"
 (Before)
 Apply [Human] Special Attack (1 turn) & increase Critical Strength (1 turn) for yourself
 (After)
 Apply [Humanoid] Special Attack (1 turn) & increase Critical Strength (1 turn) for yourself

Certain Servants' battle animations are not displayed correctly. (Fixed on May 31st)
* The affected Servant is:
- Tamamo Cat

Certain item descriptions are not displayed properly in "Revival: GUDAGUDA Meiji Restoration - Lite". (Fixed on May 19th)
* This is a display issue only.
* The affected Items are:
- Gold Leaf Sun Fan

When continuing a battle within the Limited Time Event "Revival: SABER WARS - The Caliburn Awakens - Lite" that was interrupted by the maintenance on 2020-03-26, the game may freeze on the "Victory" screen. (Fixed on April 29th)
* Should you encounter this issue, please take the following steps:
- Close out the app, then log in again.
* This is a display issue only; we have confirmed that all battle rewards will be distributed correctly.
* As the event period has already ended and the issue no longer occurs, we are treating this issue as "Fixed."

iOS users cannot navigate directly to the "Fate/Grand Order User Survey 2" from in-game. (Fixed on April 29th)
Should you encounter this issue, please take the following measures:
・Open the article in a web browser and select "To User Survey" to participate.
* As the event period has already ended and the issue no longer occurs, we are treating this issue as "Fixed."

A Bug has been confirmed in the Ongoing Fate/Apocrypha × Fate/Grand Order Special Event "Apocrypha/Inheritance of Glory" Event, which would allow users who do not meet the Event Eligibility Requirements to enter the Event Map. (Fixed on April 27th)

Updated the names of certain Skills. (Fixed on April 24th)
* The affected Skills are:
- Skill Name:
 (Before) Divine Protection from Arrows A
 (After) Protection from Arrows A
 (Before) The Demonic King A
 (After) Demon King A
- Only the Skill names have been updated. The Skills' effects have not been altered.

Certain Craft Essences' Saint Graphs are not displayed correctly. (Fixed on April 15th)
* The affected Craft Essence is:
- Elegant Heavens, Generous Earth

Certain voice lines are not unlocked correctly within certain Servants' voice lists. (Fixed on April 1st)
* The affected Servant is:
- Mysterious Heroine X

The game may freeze during the cutscene portion of a certain quest in the Main Quest. (Fixed on March 27th)
* The quest in question is:
- Lostbelt No.1 Main Quest
* Should you encounter this issue, please take the following steps:
- Close out the app, then log in again to play as normal.
- When re-entering the affected quest, choose "Skip" at the beginning of the cutscene in question.

Within the Limited Time Event "Valentine's 2020: The Bountiful Chocolate Gardens of Valentine," certain graphics may not be displayed correctly when performing certain actions to enter the event shop. (Fixed on February 24th)
* This is a display issue only.
* If the issue persists, please take the following steps:
- Close out the app, then log in again.
* As the event period has already ended, we are treating this issue as "Fixed."

Certain item descriptions are not displayed properly within “Event Item Exchange” in "Revival: the Garden of sinners/the Garden of Order". (Fixed on February 20th)
* This is a display issue only; the icon displayed in the shop and the item name displayed are correct, and the appropriate item will have been sent to your Present Box upon purchase.
* The affected item is as follows:
- ★5 (SSR) Threefold Barrier
 (Before) Exchange for the Garden of sinners/the Garden of Order Limited Edition ★4 Craft Essence
 (After) Exchange for the Garden of sinners/the Garden of Order Limited Edition ★5 Craft Essence

The notification of the beginning of the Presidents' Day Celebration Campaign was sent out before the actual start of the campaign. (Added on February 16th)
We apologize for any confusion this may have caused.

Within the Limited Time Event "The Tale of Setsubun: Oni Pagoda Festival," certain graphics may not be displayed correctly after clearing certain quests. (Fixed on February 6th)
* Should you encounter this issue, either of the following methods will resolve it:
- Close out the app, then log in again.
- Enter a new battle, then either clear it or withdraw.
* As the event period has already ended, we are treating this issue as "Fixed."

Cannot enter quests when certain Craft Essences are equipped. (Fixed on February 3rd)
- The Craft Essences in question are:
 A Fox Night's Dream
 The Wandering Tales of Shana-oh
 Golden Captures the Carp

For certain quests within the Limited Time Event "The Tale of Setsubun: Oni Pagoda Festival," the number of dropped items displayed within the Battle Menu and on screen is greater than the actual number of items received.
We apologize for the inconvenience. (Fixed on February 3rd)
- The affected quests are as follows:
 The Oni of the 90th Floor
- The affected enemies are as follows:
 Drunken Life-Sized Body Pillow

Weekly master missions are not displayed correctly. (Fixed on February 3rd)

Within "My Room," subtitles are not displayed correctly for certain voice lines. (Fixed on January 10th)
* The affected Servant and voice lines are as follows:
- Tamamo-no-Mae (Caster), Ascension Stage 3
 Conversation 2
 Conversation 3
 Conversation 4

Certain item descriptions are not displayed properly within “Exchange Rare Prisms” in the Da Vinci Workshop. (Fixed on January 7th)
* This is a display issue only; the icon displayed in the shop and the item name displayed are correct, and the appropriate item will have been sent to your Present Box upon purchase.
* The affected item is as follows:
- [2020 New Year’s Only] Hero Crystal: Corona Fou ALL ★4 (ATK)
 (Before) Exchange for one ★4 ALL HP Up card
 (After) Exchange for one ★4 ALL ATK Up card

The game may freeze on a white screen or display "No Quests" when attempting to enter "Final Singularity" at a certain point in the Main Quest. (Fixed on December 25th)
* If the issue persists, please take the following steps:
- Close out the app, then log in again.

The wrong text is displayed for certain Servants' Saint Graphs. (Fixed on December 17th)
* The affected Servant is:
- Attila the San(ta)
The affected Saint Graph has been corrected as follows:
 (Before)
 Atilla
 (After)
 Attila

Certain Servants' voice lists are not displayed properly. (Fixed on December 2nd)
* The affected Servant is:
- Astolfo

Certain Servants' Noble Phantasm subtitles are not displayed properly. (Fixed on November 18th)

Certain Free Quests are not counted correctly for [Babylonia Anime Campaign] Limited Time Mission progress. (Fixed on November 4th)
* The affected quests are as follows:
 Halloween Strike! Demonic Climb - Himeji Castle War: "Old Well"

Issues detected causing the game to crash for certain Android users. (Fixed on October 24th)

Certain text was displayed incorrectly within the Limited Time Event "Halloween Strike! Demonic Climb - Himeji Castle War." (Fixed on October 23rd)

Within the Limited Time Event "Revival: Halloween Comeback! Super☆Ghouls 'n Pumpkins - The Seeds of Adventure - Lite," certain Restricted Formation quests cannot be accessed, even though the formation requirements have been fulfilled. (Fixed on September 24th)
* The affected quests are as follows:
- Asian Forest
- Cavern of Fear
- Awakening Earth
- Sultry Road
- Gate of Return

Certain Servants' voice lists are not displayed properly. (Fixed on September 19th)
* The affected Servant is:
- Queen Medb

For some users, certain items cannot be exchanged within "Exchange Rare Prisms" in the Da Vinci Workshop. (Fixed on September 19th)

Certain Servants' Class Skills may not be applied correctly during battle. (Fixed on August 21st)
* The affected Servants and Skills are:
- Jaguar Warrior "Divinity A"

Within the "Material" panel in My Room, certain files in the Main Records are displayed in the wrong order. (Fixed on August 21st)
* The affected files are as follows:
- Seventh Singularity: Absolute Demonic Front Babylonia "Section 22"

The wrong text is displayed for certain Servants' skill effects. (Fixed on July 29th)
* This is just a display issue; the skill effect has not been altered.
* The affected Servants and Skills are:
- Nero Claudius (Caster) "Rampaging Privilege EX"
 (Before)
 Increase NP Gauge (3 turns) & increase NP Gain only while your HP is below 50% (3 turns) for yourself
 (After)
 Increase NP Gauge & increase NP Gain only while your HP is below 50% (3 turns) for yourself

Within the "Extra Missions" tab, certain missions may be displayed as "Can Be Claimed" even though the rewards have already been distributed. (Fixed on July 8th)
This is a display issue only. The rewards in question have been distributed as intended, as specified in the related news post:
For Masters who have cleared the following missions before 2019-07-07 20:59 PDT, the story clear rewards will have been distributed at that time.
* The affected missions are as follows:
- Complete "Singularity F: Flame Contaminated City Fuyuki"
- Complete "Singularity F: Flame Contaminated City Fuyuki Section 3, Investigate the Bridge"

The music tracks related to certain Limited Time Events cannot be unlocked from the Soundtrack in My Room, even though the necessary conditions have been met. (Fixed on June 6th)
* The affected events are as follows:
- The Demonic Capital Rashomon

The notification sent at the beginning of "Revival: The Demonic Capital: Rashomon - Short" contained information that is irrelevant to the ongoing event. (Added on May 23rd)
We apologize for any confusion this may have caused.

Within the Limited Time Event "Abyssal Cyber Paradise, SE.RA.PH," the "Can Be Claimed" icon is displayed on all mission banners, regardless of progress. (Added on May 22nd)
* This is just a display issue; mission rewards can be claimed only once, after the requirements have been met.
* As the event period has already ended, we are treating this issue as "Fixed."

Updated the names of certain Skills.(Fixed on May 22nd)
* The affected Servants and Skills are:
- Caligula, Meltryllis
- Skill name:
 (Before) Sadistic Streak A
 (After) Sadistic Nature A
- Only the Skill name has been updated. The Skill effect has not been altered.

Within the Fate/Grand Order × Fate/EXTRA CCC Special Event, a server error may occur when receiving Event Mission Rewards, forcing the game to return to the title screen.
* This is a client issue only. Rewards are still received as intended. (Fixed on May 22nd)

Certain text is displayed incorrectly while downloading game data after an update. (Fixed on May 22nd)

Within the Fate/Grand Order × Fate/EXTRA CCC Special Event, subtitles may not be displayed correctly after clearing certain missions. (Fixed on May 22nd)

Mission rewards were set incorrectly for Master Missions beginning on 2019-05-19 17:00 PDT. (Fixed on May 20th)
* For users who already claimed rewards, the correct items have been distributed.
* For users affected by the bug, "Double Saint Quartz Fragments" may be displayed in the Inventory on first login. This is a display issue only; Saint Quartz Fragments that should have been distributed as Master Mission rewards have been sent to the Present Box.
Please take the following measures to resolve the display issue:
- Close out the app, then log in again.

During the period between 2019-04-23 07:00 - 05-07 03:00 PDT, Start Dash Campaign rewards were not distributed correctly. (Fixed on May 7th)
* The affected campaign rewards are as follows:
- Tutorial cleared: 2 Saint Quartz
- "Singularity F: Flame Contaminated City, Fuyuki" cleared: 10 Saint Quartz
(Added on 05-10 00:00 PDT) As of this time, compensation has been completed for all affected users.
We apologize for the issue and any inconvenience it may have caused.

Heroic Portrait Exchange is not displayed in the Da Vinci Workshop after being unlocked through Rare Prism Exchange. (Fixed on May 7th)

Skill Effect icons are accidentally displayed when attacked while affected by certain Skills. (Fixed on April 23rd)
* The Skill Effects in question are:
- Increase C. Star drop rate
- Decrease C. Star drop rate

The "Party Setup" screen may not be displayed correctly when performing certain actions during party setup. (Fixed on April 23rd)
* Should you encounter this issue, please take the following measures:
- Return to the Terminal, then open "Party Setup" again.

Within the Limited Time Event "The Return of Nero Fest - Autumn 2018", skill effect icons may not be displayed correctly when attacking or being attacked while affected by certain skills. (Fixed on April 23rd)
* The skills in question are:
- Quick Resist Up
- Arts Resist Up
- Buster Resist Up

Certain Quests may not be unlocked even though the user has fulfilled the necessary conditions.(Fixed on April 23rd)
The affected Quest is: "Before the Sun Melts Away the Chocolate"
* Should you encounter this issue, please take the following steps to unlock the Quest:
- Close out the app, then log in again.

The badge indicating a new push notification may not disappear even after opening the game on certain iOS devices. (Fixed on April 23rd)

Certain Servants' attack motions were not performed correctly. (Fixed on April 11th)
* The affected Servants is:
- Nero Claudius (Bride)

PDT/PST time change may not be reflected correctly in the title of certain news posts. (Fixed on March 13th)
* The correct time zone is used within the news posts.

On the "Battle Results" screen, certain rewards are not displayed when gaining Master Levels. (Fixed on March 12th)
* This is a display issue only; all rewards have been distributed as intended. Rewards will be sent directly to your inventory.

Within the Limited Time Event "Revival: Chocolate Lady's Commotion -Valentine's 2018- Expanded", certain enemies' battle character graphics are not displayed correctly. (Fixed on March 12th)
* This is just a display issue; the quest contents in question are not affected.

Within the Limited Time Event "Revival: GUDAGUDA Honnoji - Lite," certain item names are displayed incorrectly in Event Item Exchange. (Fixed on March 12th)
* This is a display issue only; the icon displayed in the shop and the item name displayed when viewing the item details page are correct, and the appropriate item will have been sent to your Present Box upon purchase.
* The affected items are as follows:
- Blaze of Wisdom
 (Before) Fire of Wisdom
 (After) Blaze of Wisdom
- Fire of Wisdom
 (Before) Blaze of Wisdom
 (After) Fire of Wisdom

Certain Craft Essences' skill descriptions are not displayed properly. (Fixed on March 12th)
* These are just display problems and there is no effect on the actual skill effects.
The affected Craft Essences are:
- Fate GUDAGUDA Order
 (Before) Increase Quick effectiveness & Arts effectiveness & Buster effectiveness & C. Star Drop Rate & C. Star Gather Rate & NP Gain & NP Strength & Debuff Chance Rate & Debuff Resist & HP Recovery Amount by 1% each for yourself
 (After) Increase Quick effectiveness & Arts effectiveness & Buster effectiveness & C. Star Drop Rate & C. Star Gather Rate & Critical Strength & NP Gain & NP Strength & Debuff Chance Rate & Debuff Resist & HP Recovery Amount by 1% each for yourself

Certain Servants' voice lists are not displayed properly. (Fixed on March 7th)
* The affected Servant is:
- Brynhild

Certain graphics are displayed incorrectly on the Fate/Grand Order Official USA Website. (Fixed on February 20th)

Within the Limited Time Event "Revival: Chocolate Lady's Commotion -Valentine's 2018- Expanded", certain Craft Essences' skill effects are not displayed correctly. (Fixed on February 8th)
The affected Craft Essences are:
- High-End Japanese Sweets
* This is just a display issue; the event bonus skill effect is applied as normal within event quests.

Certain Craft Essences' Saint Graphs are not displayed correctly. (Fixed on February 8th)
* The affected Craft Essence is:
- Fruitful

Certain Quest Boards may be grayed out or mistakenly displayed as selectable when performing certain actions on the Terminal screen after clearing "Final Singularity". (Fixed on February 6th)
* This is just a display problem; Quest Boards will be selectable or unselectable as normal.

Certain Craft Essences details are not displayed correctly on the "Craft Essence Details" screen. (Fixed on January 17th)
* This is a display issue only.

Master Mission remaining time may not be displayed correctly under certain specific conditions on the "Terminal" screen. (Fixed on December 20th)

The wrong voice line may play under certain specific conditions in the "My Room" screen. (Fixed on December 20th)
* The affected Servant is:
- Ishtar
* The conditions for voice playback were set incorrectly. If the conditions have not been met, the voice line will be displayed as locked in the Voice List.
* By meeting the conditions for voice playback, the voice line will be unlocked in the Voice List.

Certain filters do not work correctly when selecting Enhancement materials during Servant Enhancement. (Fixed on December 20th)
* The affected filters are:
- Fou
- Different Class

Certain filters do not work correctly when selecting a Servant for Enhancement during Servant Enhancement. (Fixed on December 20th)
* The affected filters are:
- HP Enhance 0 - 980
- ATK Enhance 0 - 980

Within the Terminal, certain singularity banners are not displayed. (Fixed on November 27th)
* This is a display issue only.
* The affected banners are as follows:
- "Seventh Singularity: Absolute Demonic Front Babylonia"

Japanese text is displayed on certain Craft Essences. (Fixed on November 27th)
* The affected Craft Essences are as follows:
- Heroic Costume: Medusa

Certain Craft Essence icons are not displayed correctly in the Spirit Origin List. (Fixed on November 26th)

Japanese text is displayed when performing certain actions on the Ascension and Skill Enhancement screens. (Fixed on November 21st)

The dialog prompting application version update is displayed in Japanese on iOS devices. (Fixed on November 21st)

The message "Please wait for new products." is displayed and it is still possible to move to the shop from certain Campaign Banners after exchanging items in the "Exchange Event Items" panel in Da Vinci's Workshop. (Fixed on November 21st)

The amount of NP gained from certain Servants' attacks may not be displayed correctly. (Fixed on November 21st)
* This is just a display issue; there is no effect on the actual amount of NP received.
* The affected Servants are:
- Vlad III

- The Quest Period for certain quests may not be displayed when performing certain actions within Chaldea Gate. (Fixed on November 21st)

Certain Servants' names or Noble Phantasms may not be displayed correctly when sending a Friend Request.(Fixed on November 21st)

The Heroic Portrait Exchange Shop cannot be accessed from the "Trade" button in the Terminal even after being unlocked through Rare Prism Exchange. (Fixed on October 25th)
* Once unlocked, the Heroic Portrait Exchange Shop can be accessed through "Exchange Event Items" in the Da Vinci Workshop.

Certain Servants' skill descriptions are not displayed properly. (Fixed on August 28th)
* These are just display problems and there is no effect on the actual skill effects.
* The affected Servants and skills are:
 - Gilgamesh (Child)
 - Fair Youth C
 (Before) Chance to inflict Charm to one [Human] enemy (1 turn)
 (After) Chance to inflict Charm to one [Humanoid] enemy (1 turn)

 - Alexander
 - Fair Youth B
 (Before) Chance to inflict Charm to one [Human] enemy (1 turn)
 (After) Chance to inflict Charm to one [Humanoid] enemy (1 turn)

Within the Collaboration Event "Magical Girl Cruise - PRISMA CODES", certain missions are not displayed correctly. (Fixed on August 28th)

Within the Collaboration Event "Magical Girl Cruise - PRISMA CODES", certain missions' unlock conditions are not displayed correctly. (Fixed on August 23rd)

For certain Master Missions, event item acquisition requirements are displayed incorrectly. (Fixed on July 29th)
* This is just a display issue; the event items acquired were recorded correctly.

Certain Servants' Noble Phantasm effects are not displayed correctly. (Fixed on July 26th)
* This is just a display issue; the Noble Phantasm effects have not been altered.
* The affected Servants and Noble Phantasms are:
- Tristan "Failnaught"
(Before) Apply Sure Hit for yourself (1 turn) + deal significant damage to a single enemy & decrease DEF (3 turns) <effect increases with Overcharge> for a single enemy
(After) Apply Sure Hit for yourself (1 turn) + deal significant damage to a single enemy & decrease Debuff Resist (3 turns) <effect increases with Overcharge> for a single enemy

When selecting certain Servants, the message "Connection lost. Retry?" is displayed. (Fixed on July 18th)

Enemy details are not displayed correctly when performing certain actions on the "Quest Information" screen. (Fixed on June 28th)
* Should you encounter this issue, please take the following measures:
 - Complete the Quest.
 - From the "My Room" screen, select "Return To Title."
 - Close out the app, then log in again.

Buttons on the "Quest Information" screen do not respond to commands when performing certain actions on the "Quest Information" screen. (Fixed on June 28th)
* Should you encounter this issue, please take the following measures:
 - Press the "Close" button at the top left of the screen.

- The Craft Essences obtainable from certain Quests may not be displayed correctly on the "Quest Information" screen. (Fixed on June 28th)

- Text display bugs have been detected in the Spirit Origin List for certain Servants and Craft Essences. (Fixed on June 28th)

Within the Limited Time Event "The Great Tale Of Demons: Onigashima" raid battles, rewards for undefeated enemies can be acquired by performing certain actions. (Fixed on June 17th)

Within the Limited Time Event "The Great Tale of Demons: Onigashima", the wrong text is displayed for Status Effects on the Servant status screen. (Fixed on June 14th)
* These are just display problems and there is no effect on the actual Status Effects.
* The Status Effects in question are:
(Before) Decrease Quick Card effectiveness by 50%
(After) Increase Quick Card effectiveness by 50%

(Before) Decrease Arts Card effectiveness by 50%
(After) Increase Arts Card effectiveness by 50%

(Before) Decrease Buster Card effectiveness by 50%
(After) Increase Buster Card effectiveness by 50%

The game has been found to freeze and display a black screen after withdrawing from certain Quests. (Fixed on June 14th)
* Should you encounter this issue, please take the following measures to withdraw from the Quest:
- Close out the app, then choose "Abort" on the title screen.

Quest Banners may not be displayed correctly. (Fixed on June 14th)
* This is just a display problem and there is no effect.

The game has been found to freeze when performing certain actions after receiving the Mission Reward within the Collaboration Event "Fate/Accel Zero Order" (Fixed on May 16th)
* Should you encounter this issue, please take the following steps to unlock the Quest:
- Close out the app, then log in again.

Certain enemies appearing in Hunting Quests Part 1 do not respond correctly. (Fixed on April 17th)
* The affected enemies are:
- Spriggan

The game has been found to freeze when performing certain actions after receiving the Mission Reward within the Collaboration Event "the Garden of sinners/the Garden of Order." (Fixed on April 4th)
* Should you encounter this issue, please take the following steps to unlock the Quest:
- Close out the app, then log in again.

- The game has been found to freeze for certain users upon opening the Present Box. (Fixed on March 15th)

- Within the Event Quest Log in My Room, certain quests were displayed incorrectly. (Fixed on March 9th)

For certain users, an issue has been detected which causes the game screen to move to the story map and freeze after tapping the title screen upon startup. (Fixed on March 1st)

The amount of NP gained from certain Servants' Extra Attacks was set incorrectly. (Fixed on March 1st)
* The affected Servant is:
 - Amakusa Shirou

After officially adding the Limited Time Servant available through the Collaboration Event "the Garden of sinners/the Garden of Order" to your party, the dialogue indicating the Servant profile was updated is displayed each time the user returns to the Terminal screen. (Fixed on February 23rd)
* The affected Servant is:
 - Ryougi Shiki (Assassin)

- Within certain Quests, enemy Servants' voiced lines do not play correctly. (Fixed on February 22nd)
* The affected Quest is:
 - Singularity F Section 11

- Certain Servants' names are not displayed correctly on the Saint Quartz Summon screen. (Fixed on February 5th)
* The affected Saint Quartz Summon is:
 - "The Three Knights Pickup Summon (Daily)"

Within the Limited Time Event "Chocolate Lady's Commotion Valentine's 2018", certain enemies' icons are not displayed correctly on the Quest Information screen.(Fixed on January 29th)
* This is just a display issue; the quest contents in question are not affected.

- Certain Servants' voice does not play correctly when using Noble Phantasms. (Fixed on December 19th)
* The affected Servant is:
 - Altria Pendragon (Santa Alter)

- The wrong text is displayed in certain Quests' cutscenes. (Fixed on December 19th)

- When issuing a transfer code, the copy & paste function does not work correctly for iOS 11 users. (Fixed on December 1st)

- Opening the "News" screen may disrupt the screen layout on certain Android devices. (Fixed on December 1st)

- The Voice subtitles may not be displayed for certain Servants' Voice lists. (Fixed on December 1st)

- The Free Quests are marked as not cleared even after completing the quests. (Fixed on November 22nd)

- Certain background graphics are not displayed correctly. (Fixed on November 1st)

- Some Servants' skill descriptions are not displaying properly. (Fixed on September 29th)
* These are just display problems and there is no effect on the actual skill effects.
* The affected Servants and skills are:
 - Francis Drake
 - Voyager of the Storm A+
 (Before)Increase NP Strength (1 turn) & DEF (1 turn) for all allies
 (After)Increase NP Strength (1 turn) & ATK (1 turn) for all allies

 - David
 - Harp of Healing B
 (Before)Remove all Mental Debuff Effects & apply Evade (1 turn) & recover HP for all allies
 (After)Remove all Mental Debuff Effects & apply Evade (1 time) & recover HP for all allies

- Text does not appear correctly in the Summon Info screen for the Limited Time Saint Quartz Summon - Orleans Pickup Summons. (Fixed on September 28th)

- Partial Servant’s voice list titles are not displaying properly. (Fixed on September 28th)
* The affected Servant is:
 - Nero Claudius
 - Orion

- The background image is not displayed in order when you use Saint Quartz for a limited summoning campaign. (Fixed on July 6th)

- An error message is displayed when you tap the limited time Saint Quartz Summon banner at the Terminal. (Fixed on July 6th)

- Names of Noble Phantasm of every Servants are not displayed in order at the Servant status and profile page. (Fixed on July 6th)

- With regards to the Master Mission reward, we confirmed that the number of Saint Quartz Fragment is not displayed correctly.
* This is just a display problem and there is no effect on the actual number.

* We will try to solve the problems being investigated sequentially.
  We will try to solve the problems reported by users sequentially.

We apologize for your inconvenience.
We appreciate your patience until we solve the problems.